Last Updated: July 9, 2024

Privacy Policy

At VPS Advisor, we are committed to safeguarding your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to protect your data. By using our platform, you agree to the terms outlined in this policy. Please review it carefully.

1. Introduction

This Privacy Policy applies to all users of VPS Advisor, including individuals reviewing VPS providers and businesses managing listings. We prioritize transparency and are committed to using your data ethically, responsibly, and securely.


2. Information We Collect

2.1 Contact Information

We collect personal details such as your name, email address, and other contact information you provide when creating an account, signing up for newsletters, or contacting us. This information helps us communicate with you effectively.

2.2 Device and Location Information

We automatically collect technical information about your device and browsing activity, such as your IP address, browser type, language preferences, time zone, and location. This helps us optimize our platform for different devices and regions.

2.3 User Account Information

When you create an account, we collect your username, password, photo (optional), location, and preferred language. This information is used to personalize your experience and authenticate your account.

2.4 Business Account Information

For business accounts, we collect details such as your company name, domain, and services offered. This helps us verify your identity and provide customized services for managing listings.

2.5 Usage and Profiling Information

We track how you interact with our platform, including your search history, time spent on pages, accessed features, and engagement with emails. This information is used to analyze behavior, improve services, and provide personalized recommendations.

2.6 Review and Rating Data

We collect data related to reviews and ratings, such as:

  • The provider or product you reviewed.
  • The content of your review and its star rating.
  • Dates when the review was written, edited, or deleted.

If you provide additional documentation to verify your experience, we collect and process it for that purpose.

2.7 Review Interactions

We track how users engage with reviews, including the number of views, likes, or "useful" clicks on reviews (yours or others').

2.8 Reports and Responses to Reviews

For business accounts, we collect information related to reported reviews (e.g., flagged reviews, reasons for reports, and response dates) and any replies you post to user reviews.

2.9 Verification Data

If you verify your user or business account, we collect details such as your name, verification badge, and submitted documentation (e.g., ID images, expiration dates).

2.10 Communication Information

We retain communications sent to us, including inquiries, feedback, and support requests. Metadata such as timestamps and communication methods are also collected.


3. How We Use Your Information

3.1 To Provide and Improve Our Services

We use your information to operate, maintain, and enhance our platform. This includes account authentication, customer support, and service optimization.

3.2 To Communicate with You

Your contact details allow us to send account updates, respond to inquiries, and provide information about our services. You can opt out of promotional emails at any time.

3.3 To Personalize Your Experience

Data about your interactions and preferences is used to customize content, recommendations, and advertisements on our platform.

3.4 For Analytics and Improvements

We analyze user behavior to identify trends, fix issues, and develop new features to enhance your experience.

We may process your information to comply with applicable laws, respond to legal requests, or enforce our terms of service.


4. Sharing Your Information

4.1 Service Providers

We may share your data with third-party service providers who assist in platform operations (e.g., hosting, analytics, or email delivery). These providers are bound by strict confidentiality agreements.

We may disclose your information if required by law, such as responding to court orders, subpoenas, or other legal processes.

4.3 Business Transfers

If VPS Advisor is involved in a merger, acquisition, or sale, your information may be transferred to the new owner.

Note: VPS Advisor does NOT share your personal information with VPS providers for marketing or any other purposes without your explicit consent.


5. Your Choices and Rights

5.1 Access and Update Information

You can access and update your personal details by logging into your account or contacting us.

5.2 Account Deletion

You can delete your account at any time. Please note that after deletion, you may not use the same email to create a new account.

5.3 Opt-Out of Communications

You can opt out of marketing emails via the unsubscribe link provided. Non-promotional emails (e.g., account updates) may still be sent.

Manage cookies through your browser settings. Note that disabling cookies may affect platform functionality.


6. Data Security

6.1 Security Measures

We implement encryption, firewalls, and secure servers to protect your information against unauthorized access or breaches.

6.2 Data Breach Notification

In case of a data breach, we will notify affected users promptly and take corrective actions to mitigate risks.


Our platform may link to external websites. We are not responsible for the privacy practices or content of these third-party sites. Review their privacy policies before sharing information.


8. Children's Privacy

VPS Advisor is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with information, contact us to delete it.


9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure compliance with applicable laws and safeguards to protect your information during such transfers.


10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with a new effective date, and your continued use of the platform signifies acceptance of these updates.


11. Images and Logos

The logos, trademarks, and branding assets of VPS providers featured on our platform remain the intellectual property of their respective owners. VPS Advisor does not claim ownership of these materials.

These assets are used solely for identification and accurate representation of providers and their services. If you are a logo or asset owner and believe its use on our platform is incorrect, please contact us. We will promptly review your concerns and take appropriate action.


12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: