Last Updated: July 9, 2024
Welcome to VPS Advisor! We aim to provide a platform where users can share their genuine experiences with VPS providers, and businesses can engage with their customers in a meaningful and respectful manner. Our goal is to maintain the integrity of our platform and ensure a positive experience for all users. This comprehensive Terms of Service combines the Code of Conduct for both VPS providers and reviewers. By using our platform, you agree to adhere to these guidelines. Please read them carefully.
1.1 Authentic Reviews: We encourage reviews from people who have had a recent, genuine experience with a VPS provider. This ensures that feedback is based on actual interactions and helps other users make informed decisions.
1.2 No Fake Reviews: We have zero tolerance for fake reviews. Do not write or ask others to write fake reviews on your behalf. If we detect or are informed of fake reviews, they will be removed, and the responsible accounts may face penalties.
1.3 Fair Invitation Process: If you invite customers to leave reviews, ensure that your invitation process and language are fair, neutral, and unbiased. Do not pressure or incentivize customers to leave positive reviews.
2.1 Write About Your Own Experience: Reviewers should write reviews based on their own personal experiences. Do not write reviews on behalf of others, as their experiences may differ from yours. Encourage others to share their own stories.
2.2 Documentation: Keep any documentation or evidence that verifies your experience with the VPS provider. This may include invoices, emails, or screenshots. Such evidence may be requested if your review is flagged or questioned.
3.1 Respectful Language: We expect all users to contribute respectfully to our platform. Avoid using harmful, hateful, discriminatory, defamatory, or obscene language in your reviews or responses.
3.2 No Hate Speech or Discrimination: We do not tolerate hate speech or discriminatory remarks based on race, ethnicity, gender, sexual orientation, religion, or any other characteristic. Such content will be removed, and violators may be banned from the platform.
4.1 Stay On-Topic: Keep your reviews relevant to your experience with the VPS provider. Do not include unrelated information, personal grievances, or general comments that are not directly related to the service you received.
4.2 No Promotional Content: Do not include promotional references, marketing material, or links in your review. Reviews are meant to provide unbiased opinions, not to advertise other products or services.
5.1 Protect Privacy: Do not include personal information, such as phone numbers, addresses, or email addresses, in your reviews. Protect your own privacy and the privacy of others.
5.2 Confidential Information: Avoid sharing confidential information that could harm the business operations of the VPS provider or violate any non-disclosure agreements you may have signed.
6.1 Single User Account: You are allowed to create only one user account on VPS Advisor. Your account should be linked to a real person. Creating multiple accounts to submit multiple reviews or manipulate ratings is strictly prohibited.
6.2 Accurate Information: Ensure that the information provided in your user account is accurate and up-to-date. This helps us maintain the credibility of our platform and facilitates communication if needed.
7.1 Ownership: Your review belongs to you. You have the right to edit, update, or delete your review at any time. This allows you to keep your feedback current and accurate.
7.2 Flagging System: Everyone has the ability to flag reviews that violate our Code of Conduct. If a review is flagged, our team will review it to determine if it breaches our guidelines.
7.3 Temporary Hiding of Reviews: If your review is flagged for breaking our rules, it may be temporarily hidden. We will notify you and ask you to make the necessary changes to comply with our guidelines. Once the review is corrected, it will be reinstated.
8.1 No Unfair Removal Requests: We will not remove a review just because you think it’s unfair, disagree with its content, or believe the reviewer should have left more stars. Reviews are subjective and reflect the personal experiences and opinions of customers.
8.2 Balanced Responsibilities: As a platform that serves both consumers and businesses, we strive to balance competing responsibilities. We want to allow everyone to tell their story (good or bad), but we are also required to remove content that could cause serious harm to someone’s reputation or significant financial loss to a business.
8.3 Claim Your Profile: Claim your business profile and get a business account. This allows you to send review invitations, reply to reviewers, and flag reviews that breach our guidelines.
8.4 Reviewer Ownership: A review is owned by the person who wrote it. Reviewers can edit or delete their reviews at any time, and they can only write one review even if they’ve had multiple experiences with your business.
8.5 Flagging Reviews: We do not actively moderate reviews, but everyone can flag reviews that breach our guidelines. Flagged reviews will be reviewed by our team to determine if they violate our policies.
9.1 Freedom of Expression: We support freedom of expression and encourage open dialogue. However, we reserve the right to delete company replies that breach these guidelines. Misusing our platform may result in blocking access to or suspending features in your business account, placing a consumer alert on your profile, or even terminating agreements you have with us.
9.2 Constructive Responses: When responding to reviews, aim to provide constructive and respectful feedback. Acknowledge the customer's experience, whether positive or negative, and offer solutions or explanations as needed. This demonstrates your commitment to customer service and can positively influence your business's reputation.
10.1 Monitoring and Enforcement: We monitor activities on our platform to ensure compliance with our Code of Conduct. Violations may result in warnings, suspension of features, or termination of your business account.
10.2 Legal Obligations: We reserve the right to disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
10.3 Penalties for Non-Compliance: Non-compliance with these guidelines can lead to various penalties, including the removal of fake reviews, suspension of your business account, and termination of agreements. We may also place consumer alerts on profiles to inform users of non-compliant behavior.
We may update these Terms of Service from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Terms of Service on our Site. Your continued use of the platform after such updates signifies your acceptance of the revised terms.
If you have any questions or concerns about these Terms of Service, please contact us:
This comprehensive Terms of Service for VPS Advisor ensures that all interactions on our platform are respectful, genuine, and helpful, fostering a positive and reliable environment for everyone. Thank you for being a part of the VPS Advisor community and for helping us maintain a trustworthy platform for all users.